Privacy

AnaGo is a free service you can use without an account. We collect the minimum needed to plan your trips and handle your reports.

Trip searches. To plan a trip, your start, destination and chosen time are sent to our server. We don't store them. Our technical log keeps only the type of request, its result and how long it took.

Place search. What you type is sent to our server, which queries Google Places (Google) or, as a backup, Photon (komoot). These services receive the search text, not your IP address. Results are cached for up to 30 days to reduce calls; they are not linked to anyone.

Your location. If you tap "My location", your device provides your position, used only as the starting point. It is handled like any other start point and not stored.

The map. On the website your browser loads map tiles from Mapbox (or OpenFreeMap). In the app the map comes from Apple (iOS) or Google (Android). These providers receive your IP address and the area shown, under their own privacy policies.

IP address and logs. Our server logs keep only a truncated IP address, for 14 days, for security and troubleshooting. To limit abuse of reports we use a hashed fingerprint of your network that changes every day and is deleted after 2 days. Your IP address is never stored in full.

Your reports. Reports are anonymous. We store what you enter (type, comment, place, drawn route, proposed line) and the app's language and version. We use this to fix AnaGo's data; once accepted, fixes become part of the data we publish under the ODbL licence. Please don't include personal information.

• Email (optional). Only if you tick the consent box. Used only to contact you about that report. Never shown or shared, and deleted 90 days after the report is closed.
• Photos (optional). Re-saved with all metadata, including GPS location, removed.
• Bot check. On the website, Cloudflare Turnstile may be used when you send a report.

Account (optional). You can use AnaGo without an account. If you create one, we store your email address and your password in hashed form (never in plain text), plus what you choose to add: saved places, favourite and pinned trips, trip preferences, followed lines, recent searches and, if you want, a public contributor name. We use this data only to provide these features across your devices. Emails (verification, password, followed-line alerts) are sent through an email delivery provider. You can export your data and delete your account at any time from the app.

Contributor nickname (optional). If you give a nickname and tick the box, it is shown publicly in the fix log.

On your device. The website keeps your language and theme in your browser. The app keeps your report numbers to show "My reports", and any reports waiting to be sent while offline.

No ads, no tracking. AnaGo currently uses no audience analytics, no advertising and no tracking cookies. If that changes, we will update this page first.

Hosting. Our servers are hosted by Amazon Web Services in Ireland (European Union).